FAQs

Frequently Asked Questions

PC Concierge offers a range of services, including hotel and experience bookings, restaurant recommendations, event ticket purchases, and access to exclusive member benefits and events.

To book a hotel or experience, open the PC Concierge app, select the "Bookings" tab, and follow the prompts to search for and book your desired stay or experience.

PC Concierge members enjoy access to exclusive benefits, such as discounted rates on hotels and experiences, priority booking for events, and personalized recommendations based on their preferences.

To become a member, simply download the PC Concierge app from the App Store or Google Play Store and follow the registration instructions. Alternatively you can apply on our website, simply click Membership button on top  right of page. Membership is subject to approval.

You can contact PC Concierge for assistance by emailing hello@pcconcierg.online or by calling our customer service  at +263-78-244-5566. Our customer service team is available 24/7 to assist you.

There is no fee to download the PC Concierge app and use the standard services. However, we do offer a membership  which comes with a fee.